FAQ
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Q: What are your prices?
A: Our prices may vary based on supply and market conditions. We will provide an updated price list once you contact us for further information.
Q: Are you a trading company or a manufacturer?
A: We are a factory.
Q: Do you provide samples? Are they free or do they incur a cost?
A: Yes, we offer free samples, but the cost of freight is not included.
Q: Can you supply the relevant documentation?
A: Yes, we can provide most documentation, including Certificates of Analysis/Conformance, Insurance, Origin, and other export documents as required.
Q: What is your delivery time?
A: Generally, if the goods are in stock, delivery takes 5-10 days. If the goods are not in stock, it takes 15-20 days, depending on the quantity.
Q: What are your terms of payment?
A: For payments up to 1000 USD, we require 100% in advance. For payments over 1000 USD, we require 30% T/T in advance, with the balance due before shipment.
Q: Is it possible to add the client's logo to the products?
A: Yes, we offer OEM services and can add your logo to the products.